Privacy Policy

Your privacy matters to us at zenitharivexent

Information We Collect

At zenitharivexent, we collect various types of information to provide you with exceptional financial education and business development services. This information helps us understand your needs and deliver personalized experiences that align with your professional goals.

We gather personal information when you interact with our platform, including your name, email address, phone number, and professional background. Additionally, we collect information about your learning preferences, course progress, and engagement patterns to enhance your educational journey.

Information Type Collection Method Purpose
Personal Identifiers Registration forms, contact submissions Account creation and communication
Professional Information Profile completion, surveys Content personalization
Learning Analytics Platform usage tracking Course improvement and recommendations
Communication Data Email interactions, support tickets Customer service and relationship management

How We Use Your Information

Your information serves multiple purposes in our commitment to delivering valuable financial education and business development resources. We use this data responsibly to create meaningful learning experiences and maintain the quality of our services.

  • Delivering personalized learning programs tailored to your professional development goals
  • Communicating important updates about courses, programs, and industry insights
  • Analyzing learning patterns to improve our educational content and methodology
  • Providing customer support and responding to your inquiries promptly
  • Maintaining accurate records of your progress and achievements
  • Developing new features and services based on user feedback and behavior
  • Ensuring platform security and preventing fraudulent activities

Educational Enhancement

We believe that understanding how you learn helps us create better educational experiences. Your interaction data allows us to identify which teaching methods work best and how we can improve our content delivery to maximize your learning outcomes.

Data Sharing and Third Parties

We maintain strict controls over how your information is shared and work only with trusted partners who adhere to our privacy standards. Our approach to data sharing is transparent and focused on enhancing your experience while protecting your privacy.

We may share your information with service providers who assist us in delivering our educational programs, such as payment processors, email service providers, and analytics platforms. These partnerships are governed by strict confidentiality agreements.

In certain circumstances, we may need to disclose information to comply with legal requirements, protect our rights, or ensure the safety of our community. However, we will always notify you when legally permissible and take steps to minimize the scope of such disclosures.

Partnership Standards

Every third-party partner we work with must demonstrate compliance with international privacy standards and agree to use your information only for the specific purposes we've authorized. We regularly review these partnerships to ensure they meet our strict privacy requirements.

Your Rights and Choices

You have significant control over your personal information and how it's used. We respect your rights and provide multiple ways for you to manage your data and privacy preferences effectively.

  • Access your personal information and request copies of data we hold about you
  • Correct or update inaccurate information in your profile at any time
  • Delete your account and associated data, subject to legal retention requirements
  • Opt out of marketing communications while still receiving essential service updates
  • Request portability of your data in commonly used formats
  • Object to certain types of data processing based on your specific situation
  • Restrict processing of your information under certain circumstances

To exercise any of these rights, simply contact our privacy team using the information provided below. We typically respond to requests within 30 days and will guide you through the process to ensure your needs are met efficiently.

Data Security and Protection

Protecting your information is fundamental to our operations. We implement comprehensive security measures that include both technical safeguards and operational procedures to ensure your data remains secure and confidential.

Our security framework includes encrypted data transmission, secure storage systems, regular security audits, and strict access controls. We also maintain incident response procedures to address any potential security concerns promptly and effectively.

All staff members receive regular privacy and security training, and we maintain clear protocols for handling sensitive information. We also work with cybersecurity experts to stay ahead of emerging threats and continuously improve our protective measures.

Continuous Monitoring

Our security team monitors our systems 24/7 for any unusual activity or potential threats. This proactive approach allows us to identify and address security concerns before they can impact your data or our services.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. Our retention policies are designed to balance your privacy rights with our legitimate business needs.

Different types of information have different retention periods based on their purpose and legal requirements. For example, we may retain course completion records longer than browsing history, and financial transaction data may be kept for specific periods to meet regulatory requirements.

When information is no longer needed, we securely delete or anonymize it according to established procedures. This process includes removing data from all systems, including backups, unless legal requirements mandate longer retention periods.

Data Type Retention Period Deletion Method
Account Information Until account closure + 2 years Secure deletion from all systems
Course Progress 7 years for certification records Anonymization after active period
Marketing Data Until opt-out + 6 months Immediate removal from active lists
Support Communications 3 years from last contact Secure archival then deletion

International Data Transfers

As a financial education platform serving clients across different regions, we may transfer your information internationally to provide our services effectively. These transfers are conducted with appropriate safeguards to protect your privacy rights.

When we transfer data internationally, we ensure that adequate protection measures are in place through various mechanisms, including standard contractual clauses, adequacy decisions, and certification schemes recognized by relevant privacy authorities.

We regularly review our international data transfer practices to ensure they comply with applicable privacy laws and maintain the same level of protection regardless of where your data is processed.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you through appropriate channels and provide you with time to review the updated policy.

We encourage you to review this privacy policy regularly to stay informed about how we protect your information. The effective date at the bottom of this policy indicates when it was last updated.

If you have concerns about any changes to our privacy practices, please contact us using the information provided below. We're committed to addressing your questions and maintaining your trust in our handling of your personal information.

Privacy Contact Information

For any questions about this privacy policy or to exercise your privacy rights, please contact us:

Address: NO. 3, Galeri Empire Jalan Empayar Off Persiaran Sultan Ibrahim/KU1, 41150 Klang, Selangor, Malaysia

Phone: +60192689777

Email: info@zenitharivexent.sbs

Effective Date: This privacy policy was last updated on January 15, 2025